1. Unless otherwise agreed in writing, the legal relationship between the parties is governed by these general terms and conditions, of which the customer declares to have taken note, and the prices based on the customer's usual purchasing conditions.
2. All offers are non-binding. Taxes are not included in the price. All prices given are always based on wages, social charges, and material prices as they are in effect on the day of the offer. Official price changes, as provided for by legal regulations, will automatically bring corresponding changes to the prices established in the contract. This proportional increase may also occur during the entire term of the order or assignment.
3. The transport or shipment of our goods by any means of transport is at the risk of the recipient, even when this is done free of charge.
4. When we act as an intermediary, the warranty on the goods supplied by us is limited to that granted to us by the supplier or manufacturer.
5. All our invoices are payable in cash at the address stated on the invoice, unless otherwise agreed. In the case of partial deliveries, the items from our deliveries remain payable on the due date of the partial delivery.
6. For any delivery that has not been fully paid, our full ownership remains in total (until the payment of Article 1583 of the Civil Code), without prejudice to the obligations for costs and late interest.
7. The delivery of goods shall always take place after the expiry of the date we have specified for delivery or the post-stated date, unless this is due to the buyer's lax attitude. If the customer is unable to fulfil their accepted obligations through actions of the seller and/or carrier, they shall be liable for the legal loss of compensation.
8. In the event of failure to make cash payment or non-payment on the due date, a conventional interest of 12% per annum shall be due on the invoice amount by operation of law, calculated from the day of issuance of the invoice or from the due date. Each commenced month will be charged as a full month.
9. Furthermore, the invoice amount shall, by operation of law and without notice of default, be increased by 10% with a minimum of 125 EUR, as compensation for the creditor's collection costs (such as personnel and administrative files, management and follow-up of the file, impact on financial management, etc.) in accordance with articles 1147 and 1152 of the Civil Code. This compensation is due in addition to default interest, recoverable procedural costs, and any compensation for material damage and resale. The parties expressly agree in advance that this compensation is fixed and deviates from article 1231 of the Civil Code. It cannot be modified, even if the shortcoming is only partial.
10. Cheques and bills of exchange shall only be considered as payment after their clearance. Any costs incurred shall be borne by the buyer or client.
11. The signing of acceptance of bills or other negotiable documents does not imply a renewal of debt and does not constitute a deviation from the general terms and conditions. The costs and acceptance are always borne by the buyer.
12. Non-payment on the due date of a single invoice makes the outstanding balance of all other – even not yet due – invoices immediately payable by operation of law.
13. Complaints regarding the delivery of goods must reach us in writing within 8 days from delivery, failing which the goods are deemed to be definitively accepted. Complaints regarding hidden defects must be made in writing within 8 days of discovery. These complaints do not suspend the payment obligation.
14. Complaints regarding invoices must reach us in writing within 8 days from receipt. Failing which, the invoices are deemed to be accepted without reservation. These complaints do not suspend the payment obligation.
15. Unless otherwise agreed, any general terms and conditions provided by us that are signed by us will be received by the client as part of our general terms and conditions and must always be protested in writing and with justification within 8 days of receipt of the goods or the invoice.
16. All disputes are subject to Belgian law, the interpretation and execution of this agreement is always subject to the exclusive jurisdiction of the Courts of the judicial district in which the seller's registered office is located.